Because it’s Food… Due to the perishable and consumable nature of our products (honey, oil, rice, and cereal), we prioritize health and safety.

• Returns: We do not accept returns on food items once the seal has been broken or the product has left our delivery chain, except in cases of manufacturer error.
• Damaged or Wrong Items: If your order arrives damaged (e.g., a leaking honey jar) or you received the wrong item, please contact us within 24 hours of delivery with photographic evidence.
• Refunds: Once we verify the issue, we will offer a replacement or a full refund to your original payment method within 7–10 business days.
• Cancellations: Orders can only be cancelled before they have been dispatched. Once they are with the courier, the sale is final.